Help Center

Frequently Asked Questions

Everything you need to know about plans, payments, and building your resume, portfolio, or cover letter with ForgeCV.

Getting Started

3 questions

ForgeCV is an AI-powered resume builder, portfolio website generator, and cover letter creator built for virtual assistants, freelancers, and remote workers. You can build a professional resume, a live portfolio website, and tailored cover letters in one place.

No. The Free plan lets you build one resume and experiment with portfolio building with no payment required. A card is only needed if you upgrade to Starter or Pro, or purchase a lifetime portfolio slot.

Yes. While several templates are designed with virtual assistant niches in mind, ForgeCV works for any freelancer or remote worker building a resume, portfolio, or cover letter.

Plans and Pricing

4 questions

Free includes 1 resume, 1 resume template, portfolio building (but no publishing), and no AI generations. Starter (PHP 149/mo or PHP 1,490/yr) includes 3 resumes, up to 3 templates, 3 cover letters, 1 portfolio publish slot, and 30 AI generations per month. Pro (PHP 299/mo or PHP 2,990/yr) includes unlimited resumes, templates, and cover letters, 3 portfolio publish slots, 60 AI generations per month, portfolio analytics, and priority support.

Yes, you can change your plan or billing cycle anytime from your Billing page. If you have questions about how a mid-cycle switch is charged, our support team can help.

You can cancel anytime. Your access continues until the end of your current billing period, and your data is never deleted. Paid features simply lock again until you resubscribe.

Yes. Lifetime portfolio slots are permanent and stack on top of whatever publish slots your current subscription plan provides. For example, a Starter subscriber with 1 lifetime slot would have 2 total publish slots.

Payments

4 questions

International cards, Apple Pay, and Google Pay via Stripe, plus GCash, Maya, and local cards via PayMongo for Philippine customers.

ForgeCV automatically detects your location. Visitors in the Philippines see pricing in pesos (PHP), and international visitors see pricing in US dollars (USD).

Subscriptions paid through Stripe renew automatically. Subscriptions paid through PayMongo currently renew manually, and you will receive a reminder email before your plan expires.

Please see our Refund Policy for full details, or contact support if you have questions about a specific charge.

Resume Builder

3 questions

This depends on your plan: 1 resume and 1 template on Free, 3 resumes and up to 3 templates on Starter, and unlimited on Pro. ForgeCV offers 5 resume templates in total, including 2 ATS-friendly Harvard-style layouts and 3 premium designs with photo support.

ForgeCV includes AI-powered tools inside the resume editor: a Professional Summary Generator, a Skills Suggester based on your role, an ATS Score Checker with actionable suggestions, and a Job Description Optimizer that compares your resume against a pasted job posting. Free users do not have access to AI features.

Yes. Use the Print / Save as PDF button in the resume editor to export a print-ready PDF at any time. PDF export is available on all plans, including Free.

Cover Letter Builder

3 questions

This depends on your plan: 0 on Free, 3 on Starter, and unlimited on Pro. You can create, edit, and export cover letters just like resumes.

Yes. Paste a job description and your resume details, and the AI will generate a tailored cover letter. You can then edit it in real time before exporting to PDF. AI cover letter generation counts toward your monthly AI generation limit.

There are 3 templates: ATS Classic, ATS Modern, and Premium Minimal. Each is designed to look professional and print-ready.

Portfolio Builder

4 questions

You can build a portfolio using any of the 9 available templates for free. Publishing it to a live public URL requires an available publish slot from a Starter, Pro, or lifetime plan. Free users can build but cannot publish.

There are 9 templates in total: 8 designed for specific virtual assistant niches, and 1 general template that fits any role.

Yes. You can set a custom accent color, switch between sans-serif and serif fonts, reorder sections, and showcase your skills and tools with a visual icon grid.

Lifetime slots are one-time purchases that give you permanent portfolio publish slots without a subscription. A 1-slot pack costs PHP 499 (USD 9.99) and a 3-slot pack costs PHP 999 (USD 19.99). They never expire and stack with your subscription slots.

Account and Support

3 questions

Click "Forgot password" on the login page and enter your email. You will receive a link to reset your password. If the link has expired, you can request a new one from the same page.

Visit our Support page to reach out to our team.

Contact our support team to request account deletion.

Still have questions?

Our support team is here to help. Reach out and we will get back to you as soon as possible.